Traditions are great for families. Anna loves them – just ask Debbie how many years we’ve been making waffle cakes for her birthday. Going to BugFest in Downtown Raleigh started for us about 6 or 7 years ago, and it has become an annual event for Anna and me. Never heard of BugFest? It’s put…
Category Archives: Business
Getting UnPlugged in Southern Virgina
August in North Carolina has been hot. So we were looking for ways to beat the heat and unplug before Anna started her new school. I’ve written about the importance of getting ‘unplugged’ before, and frankly, don’t take my own advice often enough. Our trip to Southern Virginia turned out to be just the ticket for beating the heat and getting away from technology, like email, cell phones and the iPod.
How a Purple Elephant gives new life to computers
The purple elephant is on the taller one standing on the right Although we try not to accumulate too much ‘stuff’, like most folks, things do tend to pile up around our house. “Waste not – want not” was something I heard many times growing up and I use that as my rationalization for not…
Afghanistan is now closer to home
Our cookies made the troops in Afghanistan happy. The postman delivered a priority mail box the other day. We receive a lot of shipments, but weren’t really expecting anything in this type of box. I recognized the name as one of our customers from the military. We sent his unit some of our gourmet cookies…
Customer service, megaphones and The Golden Rule
Social media is the new megaphone Customer service, at both extremes, is like handing someone a megaphone for your business. As human beings, we love to tell stories about either the great service, or the poor service, we have received. Everything in the middle, that simply meets our expectations, seems to get lost in the…